NISCHAL RAVICHANDRAN; ANIL CHOWDARY INAGANTI; RAJENDRA MUPPALANENI; SAI RAMA KRISHNA NERSU. AI-Powered Workflow Optimization in IT Service Management: Enhancing Efficiency and Security. Artificial Intelligence and Machine Learning Review , [S. l.], v. 1, n. 3, p. 10–26, 2020. DOI: 10.69987/. Disponível em: https://scipublication.com/index.php/AIMLR/article/view/127.. Acesso em: 13 jun. 2025.