Siming Zhao, et al. “LLM-Assisted Causal Attribution of Service Performance Upgrades on Churn and Tenure: Full Evaluation on the IBM Telco Customer Churn Dataset”. Journal of Advanced Computing Systems , vol. 3, no. 2, Feb. 2023, pp. 18-34, https://doi.org/10.69987/JACS.2023.30202.