1.
Yajing Zhang, Minhao Li. Accuracy Evaluation of Multi-Factor Forecasting Methods for Customer Service Workload Prediction Under Holiday and Promotional Fluctuations: Evidence from U.S. Service Industry Data. JACS [Internet]. 2026 May 5 [cited 2026 May 6];6(5):12-20. Available from: https://scipublication.com/index.php/JACS/article/view/364